As a business owner, it's your duty to not only provide stellar goods and services but to also provide a safe environment for you customers to enjoy. Fail to do so and there is a whirlwind of trouble that could be waiting for you, so much so, that it could send things out of control quite quickly. Make sure you understand how to protect your customers and your business:
Start the efforts to protect your business and customers by minimizing your risks. For example, if your parking lot is full of large pot holes – have them filled. These small holes are large enough for a customer's foot to slip into, sending them straight to the ground.
In terms of the inside of your business, make sure you have clear warning signs up when the floor is wet. You can also make sure any rugs used inside have good support that keeps them in place. Anything that you see as a potential safety hazard should be addressed.
Understand What's at Stake
Make sure you have a clear understanding of what is at stake when a customer hurts themselves at your business, due to the negligent actions of one of your team members. The most immediate blow will be damage to your reputation.
If a person suffers an injury, the first thing they are going to do is talk to their friends and family about it and then head online to write a scathing review. Neither action is good for you and your brand. However, the aftermath of this could be a lawsuit directed towards your business, you as the owner, or both.
In addition to minimizing risks, one of the most important parts of protecting yourself is to have the right business insurance coverage. As previously stated, the aftermath of a customer injury is often a lawsuit. However, insurance can help.
First, the right policy can create a barrier between your business and your personal finances. For serious injuries, without coverage, not only could your business suffer financial disaster, so could your personal finances. Second, you have the option of choosing a policy at varying value levels. So, if you have a larger business, you don't have to worry about being underinsured and if you have a smaller business, you don't have to worry about being over-insured.
Make sure you are working to keep your business safe on both the inside and the outside. After this, it's a great idea to consider partnering with an insurance agent to ensure you have the coverage you need.Share